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Privacy
Privacy

FocalPoint Business Solutions (herein known as “FocalPoint” is committed to the security and privacy of our customer’s data. This Privacy Policy explains our commitment to safeguarding our customers’ data and serves as our agreement with our customers and other parties about our data handling practices. This policy lists the types of data FocalPoint collects, explains how we use and protect that data, and discloses our key procedures surrounding privacy.

This privacy policy is a binding agreement between you and FocalPoint. By accessing our product or company website, you signify that you agree with the terms of this Privacy Policy. We may change this Privacy Policy from time to time by posting a new version here, and the new version will become effective immediately.

The privacy of FocalPoint’s customers and affiliates is important to us. Therefore:

  • FocalPoint does not sell or rent personally identifiable information
  • FocalPoint does not spam, and our policies forbid use of our Services for spam

Business Information Collection and Use By FocalPoint

FocalPoint collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and site are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined “Business Information” as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit the site, you may be asked to submit information such as email address, company name, address, phone number, and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services, or support plans online.

Disclosure of Your Business Information

From time to time, FocalPoint may be required to release Business Information: 1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; 2) to enforce or apply the terms of any of our service or license agreements; or 3) in special cases, such as protecting the rights, property, or safety of FocalPoint, our customers, or others. We may also provide Business Information to government agencies and to our vendors, suppliers, authorized resellers, and other business, development, and industry partners (“Partners”) to enable them to: 1) provide us with products and services to better operate and maintain the sites; 2) provide you with a product or service requested by you; or 3) enable them to market products or services to you. FocalPoint also may provide information about you that does not allow you to be identified to, or contacted by, (“Aggregate Information”) third parties. For example, we might inform third parties regarding the number of users of the site and the activities they conduct while on the site. Depending on the circumstances, we may or may not charge for this Aggregate Information. We may also use this Aggregate Information as part of products or services that we provide to third parties and to improve our products, services, and the site.

Your Privacy Choices

Occasionally, FocalPoint may send you communications to provide you with information or promotions relating to products and services that may be of interest to you, including notification of important product issues and updates. You may opt out of receiving these communications as indicated below. Additionally, we may still send you relationship or transactional messages in order to notify you of important product issues and updates, such as tax and other compliance-related matters, for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, fax, email, or the Web and in response to any activity completed on the site, including but not limited to, registration, ordering, downloads, and requests for information.

  • FocalPoint Email Promotions. Each email we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional emails from FocalPoint. If you choose to opt out of receiving promotional email communications, we may still periodically communicate with you via mail and telephone. Please allow 10 business days to be removed from the promotional email list.

Correcting or Updating Your Business Information and Contacting FocalPoint

You can always update the Business Information that you have provided to us and/or change your preferences with respect to marketing contacts from FocalPoint by contacting FocalPoint directly at info@fpsolutions.ca.

Linked Sites

The site may contain links to third-party websites and resources (collectively, “Linked Sites”). These Linked Sites are provided solely as a convenience to you and not as an endorsement by FocalPoint of the content on such Linked Sites. FocalPoint makes no representations or warranties regarding the correctness, accuracy, performance, or quality of any content, software, service, or application found at any Linked Site. FocalPoint is not responsible for the availability of the Linked Sites or the content or activities of such sites. If you decide to access any Linked Site, you do so at your own risk. Your use of any Linked Site is subject to the policies, terms of use, and privacy policies of such Linked Site, if any.

Changes to this Privacy Policy

FocalPoint may change this Privacy Policy at any time by posting the then current policy to this site. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy.

Contacting Us

Questions regarding this Privacy Policy or the information practices of the Company’s website should be directed to info@fpsolutions.ca.