The privacy of FocalPoint’s customers and affiliates is important to us. Therefore:
- FocalPoint does not sell or rent personally identifiable information
- FocalPoint does not spam, and our policies forbid use of our Services for spam
Business Information Collection and Use By FocalPoint
FocalPoint collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and site are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined “Business Information” as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit the site, you may be asked to submit information such as email address, company name, address, phone number, and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services, or support plans online.
Disclosure of Your Business Information
From time to time, FocalPoint may be required to release Business Information: 1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; 2) to enforce or apply the terms of any of our service or license agreements; or 3) in special cases, such as protecting the rights, property, or safety of FocalPoint, our customers, or others. We may also provide Business Information to government agencies and to our vendors, suppliers, authorized resellers, and other business, development, and industry partners (“Partners”) to enable them to: 1) provide us with products and services to better operate and maintain the sites; 2) provide you with a product or service requested by you; or 3) enable them to market products or services to you. FocalPoint also may provide information about you that does not allow you to be identified to, or contacted by, (“Aggregate Information”) third parties. For example, we might inform third parties regarding the number of users of the site and the activities they conduct while on the site. Depending on the circumstances, we may or may not charge for this Aggregate Information. We may also use this Aggregate Information as part of products or services that we provide to third parties and to improve our products, services, and the site.
Your Privacy Choices
Occasionally, FocalPoint may send you communications to provide you with information or promotions relating to products and services that may be of interest to you, including notification of important product issues and updates. You may opt out of receiving these communications as indicated below. Additionally, we may still send you relationship or transactional messages in order to notify you of important product issues and updates, such as tax and other compliance-related matters, for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, fax, email, or the Web and in response to any activity completed on the site, including but not limited to, registration, ordering, downloads, and requests for information.
- FocalPoint Email Promotions. Each email we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional emails from FocalPoint. If you choose to opt out of receiving promotional email communications, we may still periodically communicate with you via mail and telephone. Please allow 10 business days to be removed from the promotional email list.
Correcting or Updating Your Business Information and Contacting FocalPoint
You can always update the Business Information that you have provided to us and/or change your preferences with respect to marketing contacts from FocalPoint by contacting FocalPoint directly at firstname.lastname@example.org.