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Working with You

Achieving favorable business results is your business. Helping you get there is our business. We can assist you with aligning your business goals and IT strategies and recommend processes and best practices to accommodate the different functions of the business to achieve a maximum return on investment. Our team of professionals is focused on helping you achieve business success by making sure you have the right tools in place to help you get there.

But it doesn’t end there. We are committed to a long-term focus on continually improving and refining business practices and processes as emerging technologies become available.

Project Management

FocalPoint practices an ‘on time, on budget’ project management approach to ensure success in all engagements. All projects are assigned to a project manager with resources allocated to provide the services you need to complete your project. With a dedicated team, major activities and meetings are a well managed and streamlined process over the course of a project.

With a unique partnership between certified network specialists, business solution providers and our own certified consultants, we offer a structured project flow from analysis and design to implementation and on-going maintenance.

Training

Understanding how to use your software solution is crucial to the success of your business. We strongly recommend that product training be part of the curriculum with any implementation. The more knowledgeable you and your staff are, the easier you will find the system to use. FocalPoint offers a wide variety of training from basic ‘how-to’ training for Sage products (such as Sage 300 ERP, formerly known as Sage ERP Accpac) to customized training that fits your business. Advanced training is also available for those who want to tap into the full potential of Sage business solutions.